Pool

If your debit card is lost or may have been compromised:

<a href="https://help.poolmoney.com/en/articles/15332156">Lock the card</a> to prevent unauthorized charges.

Contact support at <a href="mailto:hello@poolmoney.com" rel="nofollow noopener noreferrer" target="_blank">hello@poolmoney.com</a>.

1. <a href="https://help.poolmoney.com/en/articles/15332156">Lock the card</a> to prevent unauthorized charges.
2. Contact support at <a href="mailto:hello@poolmoney.com" rel="nofollow noopener noreferrer" target="_blank">hello@poolmoney.com</a>.

Lock your card and contact support if it is missing or compromised.

What should I do if my card is lost or stolen?

* Pool is a financial technology company, not a bank. All banking services provided by First Internet Bank, Member FDIC. FDIC insurance is provided by First Internet Bank, Member FDIC, and applies only to deposits held at First Internet Bank. Pool is not itself an FDIC-insured institution. FDIC ‘pass-through’ insurance applies to deposits only if regulatory requirements are satisfied, including proper record keeping of customer ownership. Deposits are insured up to $250,000 per depositor, per ownership category, provided requirements for pass-through FDIC insurance coverage are met. Pool deposits are held at First Internet Bank in a manner designed to qualify for FDIC ‘pass-through’ insurance. FDIC deposit insurance only applies in the event of the failure of the FDIC insured bank.<br>Federal law requires Pool to verify your identity before opening an account.<br>** The Pool Visa® Debit Card is issued by First Internet Bank, pursuant to a license from Visa U.S.A. Inc.

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