Who can add money
You can add money to any Pool where you're an Owner, an Admin, or a Spender. Viewers can't add money.
How to add money
Sign in at Poolmoney.com and select the Pool you want to add money to.
Select +Add Money.
Enter the amount you want to add, the source account, and add a note.
Select Add Money to confirm.
See also:
Your authorization
By selecting Add Money on the confirmation screen, you authorize Pool to debit your linked bank account for the amount and from the source account shown.
We'll send you an email confirming your deposit, which serves as your record of this authorization. Once a debit has been submitted to the ACH network, it cannot be recalled.
How and when your deposit happens
Initiation
We submit each debit in the next ACH file generated after you confirm. If you confirm before our daily file cutoff on a business day, your debit will be included in that day's file.
Funds availability
Once initiated, funds usually arrive in your Pool within 1–3 business days. In some cases, they can take up to 5 business days. For example, around bank holidays, long weekends, or if bank processing is delayed.
For more information, see Section 5: Deposits and Withdrawals in the Funds Availability section of the Terms of Service.
Bank holidays and weekends
ACH debits don't process on weekends or federal holidays. If you confirm on a non-business day, your debit will initiate on the next business day. You don't need to take any action.
See the list of federal bank holidays
See the list of federal bank holidays
New Year's Day: January 1
Martin Luther King Jr. Day: third Monday in January
Presidents Day: third Monday in February
Memorial Day: last Monday in May
Juneteenth National Independence Day: June 19
Independence Day: July 4
Labor Day: first Monday in September
Columbus Day: second Monday in October
Veterans Day: November 11
Thanksgiving Day: fourth Thursday in November
Christmas Day: December 25
When a holiday falls on a weekend, banks generally observe it on the nearest weekday. See the Federal Reserve holiday schedule for the official observance dates.
If something goes wrong
Insufficient funds
If your bank reports that your account doesn't have enough funds to cover the debit, your deposit will fail and we'll notify you by email. Your Pool balance will not be affected.
Other declined debits
If your bank declines the debit for any other reason, such as account closed, account frozen, authorization revoked, or stop payment, your deposit will fail and we'll notify you.
Account unlinked or Pool closed
If the linked bank account is removed or the Pool is closed before the debit is submitted, your deposit will not process.
Limits and fees
Standard ACH deposits: Adding money from a linked bank account is free. Fees may apply for adding money utilizing optional services.
Transfer limits: Deposits are subject to per-transaction, daily, weekly, and monthly limits. If a scheduled deposit would exceed one of these limits, the deposit won't be processed, and we'll notify you.
For more information, see Section 5: Deposits and Withdrawals in the Transaction Limits section of the Terms of Service.
Get help
If you need to cancel a deposit before it's submitted to the ACH network, contact us as soon as possible. Once submitted, the debit cannot be recalled. For other questions, reach us at:
Email: [email protected]
Phone: 1-855-664-1888
Help Center: poolmoney.com/help
