FAQs
Answers to frequently asked questions.
36 articles
- How can I get in touch about using Pool?
- Careers at Pool
- Adding Money to a Pool
- Viewing monthly statements
- Can Pool access my bank login credentials?
- Is money in Pool FDIC insured?
- What is Plaid?
- Accessing Pool Account & Routing Numbers
- Connecting a Pool to Venmo, PayPal, and other apps
- Does Pool support direct deposit?
- Where can I view my list of linked bank accounts?
- Can I cancel a payment or transfer?
- How do I transfer funds from my Pool?
- My transfer from Pool hasn't arrived in my bank account yet. What should I do?
- My transfer was canceled by Pool, what should I do?
- Sending Money From a Pool
- What do I do if I can't find a transfer?
- Locking a Pool Debit Card
- Can every Pool member see the transactions in the Pool?
- Can I delete a Pool?
- Can I remove a Pool member?
- If I invite someone to a Pool, do they need to create a Pool account?
- Does Pool run a credit check?
- Does Pool support international members? Is it available internationally?
- How do I invite someone to a Pool?
- How do I start a Pool?
- How does Pool make money?
- How is Pool different from Venmo, Cash App, Zelle, PayPal and other payment applications?
- What can I use Pool to do?
- How is Pool different from a joint bank account?
- How many Pools can I create?
- What is a Pool?
- I do not use Pool but see charges for Pool in my bank statement
- Reporting unusual activity to Pool
- Why do I have to confirm my email address and phone number?
- What are the differences between certain roles?