Skip to main content

Why do I have to confirm my email address and phone number?

Why email addresses and phone numbers must be confirmed

We ask you to confirm your email address and phone number to help keep your account secure and ensure we can reach you when needed.

Confirming your contact information helps us:

  • Verify that you are the person creating or accessing the account.

  • Protect your account from fraud and unauthorized access.

  • Contact you about important account activity or security concerns.

  • Help you recover access to your account

As a financial services company, we may also be required to verify certain customer information as part of our security and regulatory obligations.

Did this answer your question?