Skip to main content

Reporting unusual activity to Pool

Check suspicious messages and get help verifying activity.

If a message or activity looks unusual, contact [email protected] before responding, clicking links, or sharing information.

What to check

  • Emails from Pool come from an @poolmoney.com email address.

  • Pool will never ask for your online banking credentials or passwords by email.

  • Be cautious of unexpected emails, text messages, social media messages, or phone calls requesting sensitive information or urging immediate action.

Get help

If you’re unsure whether a message came from Pool, email [email protected]. We can help verify it.

Did this answer your question?