Emails from Pool will come from a @poolmoney.com email address. If you're unsure whether a message is from us, contact [email protected] and we'll be happy to verify it.
Pool will never ask for your online banking credentials or passwords by email. Be cautious of unexpected emails, text messages, social media messages, or phone calls requesting sensitive information or urging you to take immediate action.
If you receive a message that appears unsusual or claims to be from Pool, contact [email protected] before responding, clicking links, or sharing information.
We're always happy to help verify whether a message came from us!