Virtual debit cards
Each Pool has its own virtual debit card with unique card details.
Owners, Admins, and Spenders can enable a virtual card by selecting Virtual card at the top of the Pool, then Set up a virtual card.
Select Virtual card at the top of the Pool, then Show card details, to view its details.
Can be used for online purchases and added to supported digital wallets.
Remains associated with that specific Pool.
Physical debit card
You receive one physical Pool debit card that can be used across the Pools you have permission to spend from.
Must be ordered and mailed to you.
Must be activated before use.
Can be used wherever Visa is accepted.
Can be locked or unlocked from the Debit Card page.
Can be switched between eligible Pools and your Personal balance with the dropdown under your card.
Both virtual and physical cards can be used at the same time. Transactions are charged to the Pool associated with the card used for the purchase.
If membership or Pool status changes
If you leave or are removed from a Pool, your virtual card for that Pool will no longer work and your physical card can no longer be used to spend from that Pool. If a Pool is archived, its virtual cards will no longer work and physical cards can no longer be used to spend from it.
Your physical card can still be used with your Personal balance and other Pools where you have permission to spend. Choose an eligible spending source before using it.
If you join the Pool again with a role that allows spending, you’ll need to set up a new virtual card. Your previous virtual card will no longer work. Reopening a Pool does not automatically restore card use.
Learn more about leaving a Pool or archiving a Pool.