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What's the difference between the virtual Pool debit cards and the physical Pool debit card?

Pool offers both virtual and physical debit cards for spending from your Pools.

Virtual debit cards

Each Pool has its own virtual debit card with unique card details.

  • Available automatically when a Pool is created.

  • Can be viewed from the Pool's Virtual Card page.

  • Can be used for online purchases and added to supported digital wallets.

  • Remains associated with that specific Pool.

Physical debit card

You receive one physical Pool debit card that can be used across the Pools you have permission to spend from.

  • Must be ordered and mailed to you.

  • Must be activated before use.

  • Can be used wherever Visa is accepted.

  • Can be locked or unlocked from the Debit Card page.

  • Can be switched between eligible Pools and your Personal balance with the dropdown under your card.

Both virtual and physical cards can be used at the same time. Transactions are charged to the Pool associated with the card used for the purchase.

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